You might be as surprised as I was when I started doing some research on Reverse Mortgage defaults. See, I was working with one of the attorneys I do some consulting with and he was upset that the mortgage holder of one of his clients that had a reverse mortgage would not do a short sale. I explained to him that they are backed by the Government so they were going to get all of their funds so a short sale was not in their best interest

But he said my client was in default on her loan as she has not paid taxes and insurance in years and was in “technical default”. Here was the reason not to do a short sale. If the bank agreed to the short sale, they would lose the funds they had already paid in taxes etc. But if they foreclosed, the government would cover those losses. So then I googled Reverse Mortgage defaults and there was no shortage of information available. This is the first one I saw, and here is the link so you can read all about it.

HUD Issues Reverse Mortgage Default Guidance

http://portal.hud.gov/hudportal/HUD?src=/press/press_releases_media_advisories/2011/HUDNo.11-001

According to the Government about 30,000 reverse mortgages (or about 5% of the total) are in technical default.

Florida leads the country in terms of the number of defaults, with nearly 8% of the U.S. total, according to the CredAbility Group, a nonprofit consumer-credit counseling service based in Atlanta

Reverse-mortgage defaults generally have more than doubled during the past two years, as cash-strapped homeowners have fallen behind in paying the insurance, taxes and other household-upkeep expenses required by their loan terms, said Sue Hunt, CredAbility’s director of reverse-mortgage counseling.

This is a major issue for Florida as our property values have plummeted and continue to drop monthly in most areas. As seniors get older, medical bills continue to rise and money may be in short supply. What will they do pay property taxes or buy their prescription or food? This has the potential to be a major issue for the families of parents that have reverse mortgages. Will family members pay back taxes and insurance and deferred maintenance on property that is under water (and may be a home no one wants)? And the final thought: are we willing to put grandma out on the street for not being able to pay her taxes?

This month’s mastermind meeting was quite different. Most of the times we work on building our business but this time the topic of when to fire employees, vendors or clients came up and it was a heated discussion.

It seems one of our realtors had a client that was an absolute pain in the back side. She called every day wanting to know why her property was not being shown. The agent said the house was priced about 30K too high but the owner would not lower the price, period. She kept telling the agent that if she was any good she could sell it.

The realtor spoke to her broker but the broker was no help and said just deal with it till the listing expires, which was still 3 months away. My first answer was just withdraw the listing and tell the client to go elsewhere. The realtor said that she must have her broker sign the withdrawal and he wouldn’t because he just didn’t see any problem.

So she was beside herself and on the verge of tears because of one client who was consuming all her time and energy.

We suggested she try to find another agent in the office to take over the listing. Perhaps there was someone that might be able to show the client that the property is overpriced. Or she should schedule an appointment with the client and broker to go over the comps. And if the client would not move on the price the broker could then see this and she (realtor)  would have a better argument to just fire the client. Her concern was that the broker would not budge on withdrawing the listing. The whole group felt that if the broker was this dead set against dealing with a client who was not  willing to do what it took to get her house sold she (realtor) may want to consider moving to a new office.

To our surprise the realtor was more willing to move to a new office than to have a meeting with the client and her broker. This tells me there are deeper problems and she has been avoiding them for to long. Ask yourself why you would work for someone or with clients who are not willing to help you grow your business. How could you succeed in helping them get what they need if they were inflexible? Are you having this same type of problem in your business? If so you need to face the truth, maybe fire someone and get back on the right track.

This weekend I held another “Real Estate For The Next Decade” education day in Atlanta. We had a packed house of Realtors and investors. Guest speakers included experts in Real Estate Law, Taxation, and using self directed IRA’s in Real Estate. We also heard from a mortgage specialist from Bank Of America talking about the FHA Rehab loan. I spent time on exit strategies and my Three Tier System on property location, as well as on marketing.

All the attendees agreed that the information definitely pertained to their business, and said they really wanted to start using it. But the overriding complaint from the members was, “I’m so tired now and don’t have time to do things I need to do, how on earth can I do this stuff as well??” After hearing about 10 people say the same thing I knew too many of them were working in their business and not on it.

So I started asking the group some questions and we (speakers) were all were surprised at how many of these people were doing everything in their business. To give you an example: out of 32 Real Estate investors only 2 were using a property management company. The biggest concern for the rest was the cost of using a company, and of having someone other than themselves or their own people handle the repairs. I explained to the group that those costs were minimal if you just consider the costs involved in answering all those phone calls about exploding toilets or broken windows, then doing the repair job yourself. This is working in your business. I asked how many people needed money to buy more homes. They all raised their hands. Well, you can’t raise money if you’re fixing toilets. Raising money is working on your business.

Let’s handle the issues of cost.  All said the property managers’ fees were too high. Most property managers charge 8% of the rent so if you have a rent at $ 650 their fee is $ 52.00. This is nothing in the big picture of your business. They handle all the calls and the issues with tenants who don’t pay. You can negotiate that they also handle all evictions at their cost, and I do this. If you’re doing it, how much does it cost you in hard cash, not to mention your time and that’s worth a lot. And in most states you have to go in front of a judge. They look at property managers as just doing their job but an investor is seen as just a greedy slumlord trying to throw this poor person out just because they did not pay rent. Some get all self righteous and benevolent, and tell the tenant they can have 60 days to move out and there’s nothing you as the corrupt landlord can do about it. Yep, they do it and you know it’s true. So now did you save yourself any money?  Nope, just gave yourself more aggravation. And how can you take time to go to court if you have to answer the phone all the time?

Most of the investors thought you must use the property management fee schedule or else. I explained that’s not true and you can set your fees by the number of properties they handle for you. Also if you use a handy man you can have the property manager call that person first. In case of emergencies if your guy doesn’t answer then they can call their guy.

Some of the Realtors felt they could not work any harder and adding more would send them over the top. Their biggest hurdle was paperwork. They said they spent hours for each listing and sale. I then asked if they had someone in their office whom they could pay to handle that for them. Most said yes but did not want to pay the $ 295.00 fee. I asked them how much was their time worth per hour and what the value of a customer was. None could answer these questions. I also asked them if they had to pay the person up front or when the property sells? They all said when it sells. With this information we figured out an option where they might work a deal with the person for a professional discount, if they gave this person all their business. And if they don’t have to pay until the property closes it won’t affect the cash flow now. How many more listings or sales could they get if they were working on their business not in it?

And the last thing that was a complete surprise to me: most do their own taxes! I was stunned! One investor had 30 houses and does his own taxes because he said his accountant charges $ 1000.00 to do them and he thought that was outrageous. I was laughing because I thought he was too cheap! Imagine having 30 rentals with all those deductions and IRS tax laws and loopholes. He’s complaining about a $ 1000.00:  GOD help him if he gets audited!  Folks, there are many things you can skimp on. But for your business to be successful you have to do what you do best- work ON it, not IN it. There are many people who can handle paperwork, reception duties, repair duties, taxes. But only YOU know what it takes to make YOUR business go where you want it.

  1181 South Sumter Blvd Suite 301                       695 Mansell Road – Suite 120

                North Port, Florida 34287                                                           Roswell, GA  30076

                 941-716-2597                                                                             678-287-4800

 Paul J Da Costa

Is a licensed Realtor in Georgia. He is a Real Estate investor, educator, and national speaker.

Paul is available for select speaking engagements and can be reached at 941-716-2597

www.pauljdacosta.com

Real Estate is my full time occupation. I run my business like the big corporations do:  I have a full time Accountant and a Lawyer whom I consult with on a regular basis. I have a Productivity Coach though my Keller Williams office who helps me keep on track and make sure my goals are realistic and attainable.  I depend on experts in these fields to help me become an expert in my own field.

Working with Realtors and Investors from all over the world I find that we naturally move to only associate with members of our own profession and talk about issues that only relate to our industry.  While this may be comfortable, it won’t allow you to grow either yourself or your business to its maximum potential. This is the limitation of an in-house mastermind group. 

If a realtor even knows what a mastermind group is, most likely they belong to one sponsored by their office. My office has a group that is run by our productivity coach. She does a great job, but all the participants are realtors. There may only be 4 or 5 who attend and they are not committed to the group because it’s FREE and there are no other obligations.

This is why, for the serious career person, I highly recommend joining an outside group that has a mix of businesses. Generally you must commit for a year and the cost can run from a few hundred dollars to several thousand. This depends on the group, what its goals are and how many days the sessions run.

I belong to 3 mastermind groups. The group I run requires members to commit for 6 months at $ 300.00/month .Sessions are held once a month for 10 hours. Currently the participants range from a local doctor to a pest control service owner who catches raccoons for a living. It is limited to 6 people so each person has plenty of time to tell us about their business progress from the last time we met:  what’s working, what’s not, and did they do what they said they were going to do at the last meeting. Oh, by the way, this is a tough love group: members have to follow through with what they say they’ll do or be prepared to catch hell.

One of the other groups I belong to meets for 3 full days from 8 AM to 10 PM three times a year. We commit for 1year and pay the moderator SIX THOUSAND DOLLARS. I might add that the moderator is one of the country’s most sought after business coaches. We have 16 people in this group. Occupations vary from doctors and dentists to realtors to an auto repair shop owner to internet marketers. Some of these businesses are making millions a year (and 2 do over 50 million each!) so we are diverse. And, though all have different issues that need to be handled, all have the same goals: 1) have more free time 2) make more money 3) retire.

The big advantage of this group is all the experience of the other participants on all issues that may affect my business. As an example, one member has over 100 employees so he always has challenges and can give good feedback on how to hire and deal with employees. Another member deals with consultants and directly with the public and has the same issues as Realtors do:  people not making appointments, people not understanding the market place, competitors undercutting the price or flat out not being honest. See, Realtors are not the only ones facing these problems. Members get to learn from these people and how they are doing it in their business. Many times group members can move these ideas to their own businesses with only a few tweaks.

 I know that you’re thinking Real Estate is different from healthcare, or manufacturing, but I’m here to tell you it’s not. We all face the same problems: how do I get someone to pay for a house I have listed or how do I get the seller to take my buyers offer. In the end we are still selling something regardless of what it is. And I hear all the time “we can’t get financing for our houses”. Well guess what, we’re not alone. The owner of the 60 million dollar /year business lost his line of credit for no reason other than the banker telling him it’s the economy and there’s nothing they can do for him. And this with a twenty year track record of excellent payments. Sounds like our business.

When he told us how he was able to find some financing, we all worked to give him other ideas. We all help each other on marketing and our marketing pieces. We make commitments to each other and we hold each other accountable: if you don’t meet those commitments there are consequences. And there are other perks that can’t be assigned a monetary value.  You build great friendships. Your career network expands. In my case some of these people have recommend me to their circle of influence. I have had the privilege to speak to their groups and in some cases actually find investors. But the knowledge and help implementing systems and programs to help make my business better and more profitable is PRICELESS.  

If you would like more info on mastermind groups, getting into one or starting your own call me at 941-716-2597.

Paul J Da Costa

Is a licensed Realtor in Georgia. He is a Real Estate investor, educator, and national speaker.

Paul is available for select speaking engagements and can be reached at 941-716-2597

        Real Estate Education       paul@pauljdacosta.com